Data requests and deletion
Send a request
Email support@chatlunbu.com from your registered address. Tell us whether you seek access, correction, export, objection, consent withdrawal, restriction or deletion. Specify the account and information concerned. We may request proportionate identity verification. Never send passwords, authenticator setup keys or recovery codes.
Contacts of a business customer
If your data was supplied by a business using Chatlunbu, identify that business or Page. The business generally controls its contacts and messaging purposes. We will assess whether to handle your request directly or assist the responsible customer, as appropriate.
Closure and retention
Account closure, cancellation of recurring billing and data deletion are distinct actions. Ask for each action you need. Deletion is handled after review; it is not represented as immediate or automatic. We explain any applicable retention exception, backup handling or inability to recall data already delivered to a recipient. We respond within applicable statutory requirements. You may complain to the Nigeria Data Protection Commission or your competent local authority.